Legal

Privacy Policy

Last updated: April 24, 2026

LearnLens ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

We may collect the following types of information:

  • Account information — name, email address, and password when you create an account.
  • Child profile information — year group, subjects, and learning preferences you provide for a student profile.
  • Usage data — worksheets generated, quiz results, session duration, and feature interactions.
  • Payment information — billing details processed securely through our payment provider; we do not store card numbers.
  • Device and log data — IP address, browser type, and pages visited, collected automatically.

2. How We Use Your Information

We use the information we collect to:

  • Provide, personalise, and improve the LearnLens service.
  • Generate AI-powered worksheets and track learning progress.
  • Process payments and manage your subscription.
  • Send transactional emails and, where you have opted in, product updates.
  • Detect and prevent fraud, abuse, and security incidents.
  • Comply with legal obligations.

3. Children's Privacy

LearnLens is designed for use by parents and educators on behalf of children. We do not knowingly collect personal information directly from children under 13. Student profiles are created and managed by a parent or guardian. If you believe we have inadvertently collected information from a child without parental consent, please contact us and we will delete it promptly.

4. Sharing Your Information

We do not sell your personal information. We may share it only in the following circumstances:

  • Service providers — trusted third parties who help us operate the platform (e.g., cloud hosting, payment processing, email delivery) under strict data-processing agreements.
  • Legal requirements — when required by law, court order, or to protect the rights and safety of our users.
  • Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how our service is used. You can control cookies through your browser settings; disabling them may affect some functionality.

6. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes (e.g., billing records).

7. Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage for sensitive data, and regular security reviews. No system is completely secure; please use a strong, unique password and keep it confidential.

8. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data.
  • Correct inaccurate or incomplete data.
  • Request deletion of your data ("right to be forgotten").
  • Object to or restrict certain processing activities.
  • Data portability — receive your data in a structured, machine-readable format.

To exercise any of these rights, please email us at privacy@learnlens.ai.

9. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice in the app. Continued use of the service after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

LearnLens
privacy@learnlens.ai